Question 1

What method of payments do you accept?

Accepted Answer

All major credit cards.

Question 2

How do I return or exchange an item purchased?

Accepted Answer

Please call or inquire in store.

Question 3

What is Pay In Store?

Accepted Answer

Pay In Store is a way for you to reserve your online order, then go to the store to pay for your order your way! This includes Cash, Check, Credit Card or Gift Card!

Question 4

Want to pay cash or use a check for your online order? Maybe you’re not comfortable using a credit card online?

Accepted Answer

Not to worry, Pay In Store gives you the option to reserve products online and pay for them in store! When you place eligible items in your cart, the option of Pay In Store will be presented.   Choosing Pay In Store means no payment will be collected online. Once your order is ready for pick up, you will need to go to the store within 48 hours to complete your order, otherwise the order will be cancelled.   At the store, visit any register to pay for your order.   Pay In Store is a reservation. Your order will not be processed unless you complete the order in the store.

Question 5

I forgot my email, can I still pay for my order?"

Accepted Answer

Yes!

Question 6

How do I place an order or can I place an order on the phone?

Accepted Answer

To place an order via phone, Please call us at (785) 242-2409

Crabtree & Brown

FAQ

Crabtree & Brown